Introduction:
We have been in high-end handmade custom guitar producing field for over 10 years. Especially specialised in the producing , maintaining and sales of guitars as well as other musical instrument accessories.
In 2016 year, we registered our own brand "Grand" and engaged in supplying high quality top solid/all solid acoustic guitars to meet all over the world player's requirements. As "Grand " brand owner and manufacturer, what we pursue is to use our "ingenuity "to convey our search for the truth, goodness and beauty of music through customer- oriented ways.
FAQ:
1)Q:How to make payment?
A:Stock goods will be shipped out after 100% payment,manufacturing items accept 30% deposit before production ,70% remaining balance before shipment.
We accept western union and T/T. Of course if you have friend or shipping agent in china can pay RMB directly ,that is welcomed.
2)Q:Can we make our own design or logo?
A:Yes.Please contact our sales and show them your design.It's commonly seen that customers choose our model to make their own logo.
3)Q:Can you accepting making sample before bulk order? Can we get sample free?
A:Yes.No matter one sample or 20feet container is welcomed.
The sample fee and shipping fee will be payed by customers.For some items we will return sample fee back to you when you place bulk order.
4)Q:How long will lead time be?
A:Usually stock goods will be leaded into one week .Manufacturing items depends on exact quantity and complexity of them. But normally 30-45 days.
5)Q:I like your website ,how can I add it to my favorite so I can find it easily next time when I want it.
A:Please click the touch on the top of our website: Add company to my favorite.
6)Q:Are you factory or trading company?
We are factory which local in guangdong provide China.Our factory have around 80 workers and 1861 square meter prdocution space.Wecome to visit us.
7)Q:What is your Mini order quality?
For wholesale:NO MOQ.
For OEM,it is depend on what you need to change. we have a lot of semi-finished products.
Our Services:
we have our own QC department, so we will ensure the quality. if any problems on our products, we will offer free repairmet, you can just pay for shipping cost.
Packaging & Shipping:
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Custom/OEM/ODM service
OEM/ODM/Custom designs are available. From the logo design to guitar parts material choose, guitar decoration design, packing designs , our staff could supply great suggestions for your reference and choice.
Quality control service before shipping
Before shipping , we will have three times QC and in the last time will have four steps QC to make sure the guitars are in the best situation.
Three times QC:
After prodution will have one QC;
Before pack in to warehouse will have one QC;
Before shipping will have one QC.
Four steps in the last QC:
(1)Guitar pitch adjustment
(2)Guitar string pitch adjustment
(3)Guitar body care
(4)Guitar buzzing inspection
Audited Supplier 
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